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AskTy Archives
May 2002:
On May 02, 2002 Ty posted the following letter in the AskTy section addressing the current anger over the switched ear white America Beanies being sold at the TyStore. What was happening was the image on the website showed a white America Beanies with switched ears from the original version, so people were ordering more assuming they would get the switched ears like pictured, however most did not. So Ty responded by saying:
A Message from Ty
Let me try to help clear up some misunderstandings
about the Ty Store. I have always believed that the
quest is better than the capture. The thrill of the
hunt is better than the acquisition. My challenge was
to create this same excitement with our Ty Store.
Let's face it; most Internet purchases are usually
quite boring and predictable.
I like the unexpected and I hope you do too. So, I
created a variation to White America and dropped a
few clues along the way. I asked you what you
thought about "Stripes and Stars" and from time to
time, changed images in the Ty Store. We ship you
exactly what we offer at the time you place your
order. What you see at the time you order is what
you get. I read all your posts about Red America.
Is there a variation? I never showed you one, but
does that mean there isn't one? Some of you are
also upset because your orders were cancelled, and
now there are no more available. Please understand
that there are some things that I just cannot
control, such as credit cards being declined or
expiration dates being entered incorrectly. It's
like a store that has an offer for a limited time -
buy it now or it may not be available again. Finally, I
have researched all the postings regarding any
operational issues with my Ty Store and I assure
you, everything is working fine.
Now, was it fun . . . did it work? Obviously some of
you are disappointed with me for not shipping what
you wanted - but you did get exactly what was
being offered at the time you placed your order.
Is that bad . . . I don't think so.
Controversial . . . yes.
Exciting . . . I hope so.
Unexpected . . . absolutely.
Stay tuned!
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Date: May 09, 2002
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Q:
Are you going to make a Beanie to recognize the winner of the World Cup - and make it a special Beanie!!!
(submitted by beachbumb)
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A:
Who will this years Champion be? Your guess is as good as mine. We will know for sure by June 30th . . . . . on Ty.com !
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Vote For:
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When will there be some new stuff available at the BBOC? (submitted by nickkaylee)
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What was your favorite sport growing up? (submitted by cheerchic4ever22)
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Canada is part of the United Kingdom Commonwealth. Will you release Celebrations there, too? (submitted by mcpatches)
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Will there be a Dad-E to go with Mom-e, or is this just another rumor??? Do tell please! (submitted by whitecamero)
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How can I acquire a magazine or book that will give me the value of my Ty Attic Treasures that I collect? I only see books on Beanies, not Attic Treasures. I am hooked on Attic Treasures. I have 167 of them. (submitted by 13853)
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